Locks
Locks live in yggy Quality. A lock is a part held in the plant until someone decides what happens to it. Instead of a mail thread, the lock keeps the part, the people who hold it, the decision, and the last approved stand together.
Locks belong to a project. Open Locks in the Quality sidebar to see the locks of the project you are in. If no project is open, Quality asks you to choose one first.
The three steps
Section titled “The three steps”- Lock the part. Select Lock a part. Name the part and who locked it, and mark it IO or NIO the way the plant marked it. Add where it was found: in the plant, at the customer, or in the field. The defect can stay empty; workers often do not know it yet.
- Hand it over. Assign the people who decide. While the lock is open, record who has it now and what is still missing.
- Decide. Record the outcome and link the last approved stand, so everyone sees which version was last released and who marked it.
Open and decided
Section titled “Open and decided”A lock is open until someone records an outcome. Open locks show who has the lock and what is still missing.
A lock is decided when its outcome is one of these:
- No trouble found: the part was checked and nothing was wrong. This is a complete result; yggy does not ask for a cause.
- Contained: the problem is under control.
- Closed: the case is finished.
The list opens on Open. Select All to include decided locks. Within the list, locks found furthest along come first (field, then customer, then plant), and older locks come before newer ones.
When the defect is not known yet
Section titled “When the defect is not known yet”You can save a lock without a defect description. The lock then shows No description in the list and on the lock, so the gap stays visible until someone fills it in. A description marked as described always needs text. If what was reported does not match what was found, mark the description as Contradicted.
The last approved stand
Section titled “The last approved stand”A lock has at most one current approved stand. It can point to a document in the project, or name a mail or an app where the stand lives. When you mark a new stand, the previous one stays in the lock’s history, together with who marked it and when.